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AMZBooking

Help Center · Technical help and accessibility

Fixing search and display problems

Most problems come from a field that needs fixing, a browser extension, or a connection that dropped. Work through the section that matches what you see.

Last updated

  1. Read the message under the form

    If a field needs fixing, a message names it and keeps your other details (what each message means).

  2. Allow redirects for amzbooking.com

    Pressing Search sends you via amzbooking.com to search.amzbooking.com. Privacy or security extensions that block redirects or cross-site navigation can stop this — pause them for our site and try again.

  3. Check for a “temporarily unavailable” notice

    If our results page or a partner is down, we keep you on AMZBooking with a notice instead of sending you somewhere unverified. Try again a little later.

  4. Reload and retry

    A dropped connection can interrupt the hand-off. Reload the page, check your connection, and search again.

Stays or cars say “coming soon”

Stays comparison isn’t connected yet, so the stays page explains that instead of searching. That is expected, not an error (stays and rental cars).

Rental-car comparison isn’t connected yet, so the cars page explains what to compare instead of opening a partner search. That is expected, not an error.

Without JavaScript, or with strict blockers

  • Guides, research, the Help Center and policy pages are plain HTML and work without JavaScript.
  • The flight search form works without JavaScript if you type airport or city codes, such as JFK or LON, instead of choosing suggestions.
  • Interactive tools — the flight distance calculator and the nearby airports finder — need JavaScript.
  • The Help Center search box needs JavaScript; without it, every topic is still listed by category.

Display problems on phones and tablets

  • Update your browser to its current version — older browsers can miss features the site relies on.
  • Turn off “desktop site” or “request desktop website” for amzbooking.com.
  • If text is too small or large, use your browser’s zoom; pages reflow without horizontal scrolling.
  • Wide tables scroll sideways inside their own box — swipe the table, not the page.
  • Reader modes and translation extensions can hide parts of a page; try without them.

Old links from our previous website redirect to the closest current page. If a link on AMZBooking leads to an error page, tell us the page you were on and the link you followed.

Still stuck?

Email support@amzbooking.com with the page address, what you did, what you saw (a screenshot helps), and your device and browser. Don’t include card numbers, codes or passwords.

For problems on a provider’s site after you left AMZBooking — checkout, payment, booking changes — contact that provider.

Common questions

My search won’t open the results page. What can I try?

First read the message under the search form, which names the field to fix. If there is none, allow redirects and pop-ups for amzbooking.com, try with browser extensions paused, and reload.

Does AMZBooking work without JavaScript?

Mostly. Our guides, the Help Center and the flight search form work without it if you type airport or city codes; interactive tools such as the flight distance calculator need JavaScript.

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