Reporting an error in our content

How to report

1. 1

   Use “Report an issue”

   At the end of every article, research story and Help page, the link opens an email to us with the page address filled in. Guide pages link here from their sources section.

2. 2

   Or email us

   Write to support@amzbooking.com with the page address in the subject or message.

What to include

• The page address.
• What is wrong, quoted as it appears on the page.
• What is correct, and where it is published — ideally an official or primary source, such as the airport operator or a government agency.
• Whether you are affected by the error in a time-sensitive way, for example an imminent trip.

What happens next

• An editor checks the report against the page’s sources and, where needed, the primary source you point to.
• If the page is wrong, we correct it and add an entry to its update history describing the correction. Pages that rely on a disputed fact drop out of search engines until the fact is resolved.
• If the page is right, we keep it and may add a clarification when the report shows the wording was unclear.
• If the error is in an open dataset we use, such as OurAirports, we also report it to that project where we can.

We read every report but can’t always reply individually. Corrections follow our editorial policy.

What this route isn’t for

• Problems with a booking, payment or refund: contact the provider on your confirmation (changes, cancellations and refunds).
• Website faults: see fixing search and display problems.
• Privacy requests: see your privacy and data requests.

Common questions