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Kraków

Travel tips · Kraków · Poland

Kraków travel tips: what to know before you go

The etiquette, money and practical details that make the first day easier.

Updated By the AMZBooking editorial team

Photo: Andrzej Otrębski, CC BY-SA 4.0

Quick answer

Kraków was Poland's royal capital until the late 16th century and remains its cultural and academic heart, home to the Jagiellonian University, founded in 1364. The city is strongly Catholic and closely associated with Pope John Paul II, who was archbishop here. Jewish heritage in Kazimierz and the memory of the Holocaust are central to understanding the city.

Key facts

Language
Polish
Currency
PLN
Plugs
Type C and E sockets, 230 V, 50 Hz
Tap water
Tap water is treated and safe to drink, though many locals prefer bottled or…
Emergency
112 (European emergency number)

Things to know

  1. Greet with 'Dzień dobry' when entering shops and small restaurants.
  2. Be respectful at Holocaust memorial sites and in synagogues; follow dress and photography rules.
  3. Dress modestly in churches and avoid walking around during Mass.
  4. Drinking alcohol in public streets and parks is prohibited and can result in a fine.
  5. Cross at pedestrian crossings and wait for the green signal; police do fine jaywalkers.
  6. Saying 'dziękuję' as you hand over money can be taken to mean 'keep the change'.
  7. Book Wawel Castle ahead: Each exhibition has its own timed ticket and daily limits; buy online or early in the day, especially in summer.
  8. Book Oskar Schindler's Enamel Factory ahead: Timed tickets sell out, especially from spring to autumn; book online several days ahead.
  9. Book Rynek Underground ahead: Entry is by timed ticket in limited numbers; reserve online at busy times.
  10. Eat lunch at milk bars, where soups and pierogi cost a fraction of restaurant prices.

Tipping

About 10% is usual in sit-down restaurants for good service; check whether a service charge has already been added. Rounding up in cafés and taxis is common.

Language

Useful phrases in Kraków
PhraseMeaning
Dzień dobryGood day / hello
DziękujęThank you
ProszęPlease / here you are
PrzepraszamExcuse me / sorry
Na zdrowieCheers
SmacznegoEnjoy your meal
Do widzeniaGoodbye

What to wear

Casual clothing is fine; bring warm layers and waterproof shoes in winter. Cover shoulders and knees for churches and memorial sites.

Practical details

Plugs and voltage
Type C and E sockets, 230 V, 50 Hz
Drinking water
Tap water is treated and safe to drink, though many locals prefer bottled or filtered water.
Emergency number
112 (European emergency number)
Phone and internet
Free Wi-Fi is common in cafés, hotels and parts of the Old Town; EU roaming applies to European SIMs, and local prepaid SIMs and eSIMs are inexpensive.
Time zone
Europe/Warsaw

Kraków is generally safe, but pickpockets work the Main Square, trams and the station area. Use ride-hailing apps or official taxis rather than unmarked cars, and ignore street promoters for bars and clubs. On still winter days, air quality can be poor; check local smog alerts if you have respiratory conditions.

Entry requirements

Visa and passport rules depend on your nationality and change often. Check Poland's official government guidance and your own government's travel advice before booking.

Plan the trip

Kraków travel guide · When to go · Costs.

Questions travellers ask

+Do you tip in Kraków?

About 10% is usual in sit-down restaurants for good service; check whether a service charge has already been added. Rounding up in cafés and taxis is common.

+Can you drink the tap water in Kraków?

Tap water is treated and safe to drink, though many locals prefer bottled or filtered water.

+What plugs are used in Kraków?

Type C and E sockets, 230 V, 50 Hz

+What language is spoken in Kraków?

Polish.