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Travel tips · Tokyo · Japan

Tokyo travel tips: what to know before you go

The etiquette, money and practical details that make the first day easier.

Updated By the AMZBooking editorial team

Photo: Morio, CC BY-SA 3.0

Quick answer

Tokyo runs on consideration for others: quiet trains, orderly queues and spotless streets. Visitors are not expected to know every custom, but small gestures such as a slight bow, keeping your voice down and carrying your rubbish with you are noticed and appreciated.

Key facts

Language
Japanese
Currency
JPY
Plugs
Type A sockets (two flat pins), 100 V, 50 Hz in Tokyo; check your devices accept 100 V
Tap water
Tap water is safe to drink throughout the city.
Emergency
110 for police; 119 for fire and ambulance

Things to know

  1. Keep phone calls off trains and buses, and switch phones to silent ('manner mode').
  2. Stand on the left of escalators in Tokyo and leave the right side for people walking.
  3. Take off your shoes where you see a raised step or slippers — in ryokan, temples, some restaurants and homes.
  4. Public bins are rare; carry your rubbish until you find one at a station or convenience store.
  5. Avoid eating while walking in busy streets; eat beside the stall or on a bench.
  6. Visible tattoos may be refused at public baths and many onsen; check policies in advance or look for tattoo-friendly baths.
  7. Book Tokyo Skytree ahead: Timed tickets bought online save queuing at weekends and holidays.
  8. Book Shibuya Sky ahead: Sunset time slots sell out well in advance; book online.
  9. Book teamLab Planets ahead: Tickets are sold for timed entry and sell out at weekends; book online.
  10. Lunch sets (teishoku) cost far less than the same dishes at dinner.

Tipping

Tipping is not part of Japanese culture and is usually politely refused. Service charges appear only in some high-end restaurants and hotels.

Language

Useful phrases in Tokyo
PhraseMeaning
KonnichiwaHello
Arigatō gozaimasuThank you very much
SumimasenExcuse me / sorry
Kore o kudasaiThis one, please
O-kaikei onegaishimasuThe bill, please
Eigo no menyū wa arimasu ka?Do you have an English menu?
ItadakimasuSaid before eating

What to wear

Tokyo dresses neatly and in layers; wear shoes that slip on and off easily for temples and restaurants, and pack light, breathable clothes for the humid summer.

Practical details

Plugs and voltage
Type A sockets (two flat pins), 100 V, 50 Hz in Tokyo; check your devices accept 100 V
Drinking water
Tap water is safe to drink throughout the city.
Emergency number
110 for police; 119 for fire and ambulance
Phone and internet
eSIMs and pocket Wi-Fi routers are widely sold to visitors, and free Wi-Fi is available at stations, convenience stores and many cafés.
Time zone
Asia/Tokyo

Tokyo has low street crime and is easy to walk at night, but stay alert to touts and drink-spiking warnings in Kabukicho and Roppongi. Learn your hotel's earthquake procedures, and take heatstroke seriously in July and August.

Entry requirements

Visa and passport rules depend on your nationality and change often. Check Japan's official government guidance and your own government's travel advice before booking.

Plan the trip

Tokyo travel guide · When to go · Costs.

Questions travellers ask

+Do you tip in Tokyo?

Tipping is not part of Japanese culture and is usually politely refused. Service charges appear only in some high-end restaurants and hotels.

+Can you drink the tap water in Tokyo?

Tap water is safe to drink throughout the city.

+What plugs are used in Tokyo?

Type A sockets (two flat pins), 100 V, 50 Hz in Tokyo; check your devices accept 100 V

+What language is spoken in Tokyo?

Japanese.